Shipping Policy

Last Updated: June 2026

Thank you for shopping with GlowPort.

We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Times

Delivery times vary depending on product availability, destination, and carrier performance.

Most orders are delivered within 7–15 business days after shipment.

Please note that delivery estimates are not guaranteed and may vary due to factors beyond our control.

Tracking Information

Tracking information will be provided when available and will be sent to the email address used during checkout.

Please allow a few days after shipment for tracking updates to appear in the carrier’s system.

Shipping Delays

Unexpected delays may occur due to:

GlowPort is not responsible for delays caused by shipping carriers or events outside our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

GlowPort is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping addresses provided by the customer.

Lost or Damaged Shipments

If your order arrives damaged or appears lost in transit, please contact us as soon as possible so we can assist you in resolving the issue.

Business Name: GlowPort

Business Location: Silver Spring, Maryland, United States

Customer Support Email: glowport.connect@gmail.com

We strive to respond to all inquiries within 24–48 business hours.